Service 03 — Facebook and WhatsApp

Follow-up that stays on the script you wrote.

Comments, lead forms, and WhatsApp threads get a first reply from language you approved. Quiet hours are respected. A complaint, a refund, or an unknown question waits for a person.

What the first workflow covers

  • A first reply, not a blastNew comments and WhatsApp messages are answered from a short set of intents you define.
  • Leads land in a queueFacebook lead forms and click-to-WhatsApp chats are logged with the question that started them.
  • Appointments when the intent is clearIf someone asks for a time, the reply can offer open slots. It does not invent availability.
  • Campaigns stay explicitBroadcasts go out only as a campaign you start. There is no standing permission to message the whole list.

How a build runs

  1. 01We collect the replies you are proud of and the ones that should never send.
  2. 02We connect the page, ads lead forms, and WhatsApp Business number you choose.
  3. 03We shadow a week of conversations and adjust the gates.
  4. 04You keep takeover. We leave the phrase list and the hours in the runbook.

Kept with you

  • We do not run ad spend or change budgets.
  • We do not message people outside the hours and intents you set.
  • Sensitive conversations — complaints, medical, legal, billing — always escalate.

Request this workflow

Tell us what should run without you

We reply by email. Customer messages stay off until you approve the rules.

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Channels Required

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The message you wish went out the moment someone asks.

By sending this you agree we may store the details to reply. Read the privacy note.